Conventionally organisations lead the way for consumers/citizens, both in terms of products, demand of products & services and governance frameworks. The old adage was; If you build it, they will come. They create products or services, generate demand or need for said products and services; and then fulfil the product and services requirements, while managing demand perception — i.e. cars, consumer durables, wearable tech, hospitality etc..
However there are times (and these times are increasingly so) - like in the example of Pirate Bay and other software streaming services of the time that led to the servicing of consumer demand for online music. Downstream, that led to Spotify as a company harnessing a demand for structured legal entity. Torrentz similarly pointed to the demand for shared user-accessible online video content, with Netflix, Prime and Hotstar harnessing existing pent-up demand into legally available offerings.
At the time, both genres had long term pushback from movie and music executives, who didn't understand how seemingly free music could be monetised, through ads in terms of YouTube/free Spotify or paid subscription; and in terms of Netflix/Prime or Spotify premium. The consumer demand for unstructured, non-incorporated services, led the way to transform these multibillion-dollar industries. It started with young aware consumers and citizens, who demanded the changes and the services. So too with Sustainability… corporations and most political organisations are behind the Customer/Consumer Curve. But they must take it seriously because… citizens/voters and consumers have already arrived.The seemingly obvious but unexpected result in Hungary in April 2026, has upended what political pundits, conventional media outlets and conventional thinking politicians thought was possible or impossible. And so conversely, even though citizens/voters/consumers have already arrived conventional thinking governments, media and organisations continue to place themselves way behind the curve in these hyper adaptive changing times.